Maryam M. Almasri
Customer Service Specialist
Profile summary
Seeking a challenging position with progressive organization, where there is an opportunity for growth and creativity.
Key skills
Professional experience
Responsibilities To comply with Global Village Vision & Mission - To integrate work ethic to reflect Global Village Values (Safety, Integrity, Innovation, Guest Orientation, Commitment, Excellence) - Ensure compliance with all applicable Health, Safety and Environmental requirements. - Work closely with line manager to ensure smooth daily operation and improve investors and guest satisfaction. - Communicate job expectations planning and monitoring, - Assist in the preparation of timely and accurate departmental reports to provide information to management for decision making. - Coordinating with other department and supporting in Commercial Operations Departments projects. - To “Deal with organizers/exhibitors in a polite and appropriate manner. ” And “To provide a friendly and efficient service in order to ensure good organizers/exhibitors Orientation” - Approved GVAC as per Visa & Access Card Policy - Extract required reports from Sales Force Systems. - Handel all request in salesforce from partner except Visas - Create weekly report regard missing documents application from Partner. - Coordinate with Front Desk
Responsibilities -Responsible and organized to provide administrative support. -Organizing company records. -HR responsibility, staff visas and checking the attendance. -Office and customer report. -Prepare invoicing and send it to the customer. -Follow up with customer for the payment. -Prepare VAT report for VAT compline review.
Responsibilities -Organize all pictures and upload images in the iPad after edit by Photoshop and illustrator, to creatively present and create graphics when Required for the studio. -Assist the photographer in the photo-shoot and help to edit the photo if It's required. -Manage and responsible all administrative work efficiently. -Support the manager and co-founder with any papers / data entry and Other studios required. -Bring all correspondence, direct calls or letters to the staff concerned and Receive incoming guest and board designers in a professional and Respectful manner. -Keeping agenda of the events and meetings updated to Coordinate all Meetings in coordination with designers and managers. -Discuss important upcoming events and search details from the same And constantly update co-founder and manager.
Responsibilities -Developing rich and quality content for our online site. -Promoting our products online for lawyers who want to register their License online in the country. -Giving training to new joiners and assisting the team leader with Insertion our client data in the system. -Support individuals and groups on social skills.
Responsibilities -Attending phone calls. -Entering data. -Performing Help Desk activities. -Archiving Records. -Training and assisting other staff.